I followed up with letters to executives Shari Ballard and Trish Walker.She explained that she did indeed have a supervisor but that her supervisor would not be able to offer me anything other than what I was just offered (sound familiar).It has been clicked 283 times and, according to the feedback of users such as yourself, has a 16% success rate.Best Buy has become popular in North American electronics market with over 1,000 stores across the US, Mexico, and Canada.The woman then told me I would need to go back to the store to get an install date because I was not able to put a card on file.I eventually canceled the order and purchased the same set from Grand Appliances who bent over backward to deliver the units quickly and at the same price as Best Buy.However, customer service gave me a install date of December 12, 2018 which made it two weeks after the delivery date, leaving us without the option to return the dishwasher and microwave.
At this point I really started to feel like the man thought I was trying to pull something.So in the spirit of the holidays (and because they are afraid of losing anymore.
Best Buy offers great tech deals and a wide selection of appliances, video games and audio equipment.We are extremely grateful for these two professional and knowledgeable gentlemen that came to assist me with all of my install needs.Unfortunately, the dishwasher did not fit in the designated spot and the installation had to be canceled for the microwave and dishwasher.I am this review in hopes you take the appropriate action to ensure no repeat of such bad experience happens to another guest.
At that point another gentleman came up and was asking me questions.Out of nowhere, the headset mic stopped working and the audio sometimes would not go through.Oh and I was also give the option again of loading it into my truck that I no longer have access to and driving 60 miles to return it.Completely frustrated with and a few choice words on my mind, I contact Best Buy AGAIN for about the 10th time to reschedule my appliance appointment.When finally speaking with someone, they said that the truck could not return because it was 40 minutes away, even though only about 10 minutes elapsed since the truck left.
I have waited for the product I bought from you since Saturday.I cancelled the order and was told I would receive an email within 48 hours concerning my refund.
Best Buy offers an incredible selection of electronics and tech products at some of the cheapest prices you can find.So after sitting on hold for 45 minutes I get someone named Nathan and he scheduled me for a Tuesday (3 days later) for service.GE Appliances is your home for the best kitchen appliances, home products, parts and accessories, and support.
If the free promotional item is not included with the return, Samsung may in its sole discretion either reject the return entirely or reduce the amount of your refund credit by the full retail price of the.The second order and fridge was smaller and fit the area where the kitchen belonged but our hardwood floor is now damaged.It was then I decided to drive back to the Chesterfield, MO location.
We were told a SUPERVISOR would contact us back in regards to our concern.
Some people would have just waited for the installation group to leave and then complained but we felt the need to just give them a heads up, since we know they did the best that they could.
Best Buy Appliances Ltd has received 2.32 out of 5 stars based on 1 Customer Reviews and a BBB Rating of F.Here you can read great articles, enter contests, and join in the discussion by commenting.On delivery day, Best Buy showed up and said they could not find a parking space, so they left.I received an email today from corporate, the FIRST time they have contacted me since the ordeal began, and was told I will not get a refund nor an exchange.Item arrived a day early for pick up, which was wonderful so I went ahead and borrowed a truck, drove 60 miles and got it home.I asked her to email it to me as I was driving and was told that she could not, I asked if a supervisor could and was said she could not.